Архив rb.ru

Operations Director 150 000 - 180 000 рублей

Архив rb.ru

International Holding (Москва)

Operations Director 150 000 - 180 000 рублей

International Holding searching for Operations Director for Mail Order project with responsibility for Operations (incl. warehouse, IT, shipping)

Key responsibilities


• Providing leadership of Operations Department and building a strong team of Operations professionals who are fully competent and accountable in their roles

• Overall management responsibility for Operations (including warehouse, IT, shipping, dispatch, forecasting, inventory, collections and returns), providing of regular and trouble-proof orders and promotions (direct mail) operating cycle in strict accordance with marketing plans

• Upgrading the skills and competencies of the Operations employees, and ensuring all team members understand their role in internal and external customer service

• Acting as an agent of change and champion of business process engineering

Planning & strategy

• Managing forecasting/order processing supply chain function

• Coordinating the Operations budget process including preparation and presentation within deadlines with clear linkages to the business units and Company strategic plan

• Participating in the strategic planning process - being an effective member of the executive management team, providing strategic input into decision-making and the long-term sustainability of the business, and looking for continuous improvement across the organization

• KPI’s control and regular review (orders operating cycle, FF cost per order, postage per order, shortage rate etc.)


• Provide detailed Operations reports with KPI reviews and results according to internal regulations and policies

Innovation and growth

• Managing and facilitating growth by implementing new and innovative processes and systems (such as IT) into the organization to enable and support business objectives.

• Overseeing the day to day processing of fulfillment process – ensuring process always meets or exceeds customer expectations, and developing new support processes/technology etc.

• Leading IT development to enable the organization (including on-line logistics support, data management) to support the current needs of the business.

• Design of efficient business processes, development of circumspect policies and procedures to provide valid operational cycle including Inter-Departments integration and third parties interaction

• Investigating innovations in operational – supply chain and production technology / techniques in order to design a roadmap and transition plan/process in order to meet the future needs of the business.


Third Party Suppliers

• Negotiating and managing the contractual arrangements for services with outsourced suppliers and third parties (including Russian Post, lettershop, fulfillment provider, IT developer, freight forwarding companies and other business associates)

• Managing any and all transition process to outsourced arrangements via other companies

• Developing and managing the company procurement strategy and implementing effective arrangements, contracts, internal process etc. with suppliers

• Managing, regularly reviewing, and identifying opportunities to enhance relationships and performance outcomes with outsourced suppliers

Требования к кандидату

Ideal candidate should have:

Qualifications & Experience

• Higher education (technical background is preferable)

• Age - 32 +

• Good command of English (Intermediate and higher)

• In depth understanding of project management principles and technology, understanding of western business culture

• Proven successful project management experience in fields of IT and logistic (postal logistic/mail order experience is a plus)

• Proven people management experience 2 years+

• Strong presentation skills, experience of presentation on Top management level

• Mature personality, self-starter, high drive and stamina, analytical mind, strong leadership and teamwork skills


  • Opportunities of professional development and building professional team
  • Competitive bonus scheme
  • Additional medical insurance;
  • Corporate mobile compensation;


  • Операционная деятельность
  • Общий менеджмент


  • Operations
  • Supply chain
  • People management


  • Оптовая торговля / Импорт
  • Розничная торговля

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20 октября 2021

20 октября 2021

20 октября 2021

20 октября 2021