International Holding (Москва)
ПрисоединитьсяInternational Holding searching for Operations Director for Mail Order project with responsibility for Operations (incl. warehouse, IT, shipping)
Key responsibilities
Leadership
• Providing leadership of Operations Department and building a strong team of Operations professionals who are fully competent and accountable in their roles
• Overall management responsibility for Operations (including warehouse, IT, shipping, dispatch, forecasting, inventory, collections and returns), providing of regular and trouble-proof orders and promotions (direct mail) operating cycle in strict accordance with marketing plans
• Upgrading the skills and competencies of the Operations employees, and ensuring all team members understand their role in internal and external customer service
• Acting as an agent of change and champion of business process engineering
Planning & strategy
• Managing forecasting/order processing supply chain function
• Coordinating the Operations budget process including preparation and presentation within deadlines with clear linkages to the business units and Company strategic plan
• Participating in the strategic planning process - being an effective member of the executive management team, providing strategic input into decision-making and the long-term sustainability of the business, and looking for continuous improvement across the organization
• KPI’s control and regular review (orders operating cycle, FF cost per order, postage per order, shortage rate etc.)
Reporting
• Provide detailed Operations reports with KPI reviews and results according to internal regulations and policies
Innovation and growth
• Managing and facilitating growth by implementing new and innovative processes and systems (such as IT) into the organization to enable and support business objectives.
• Overseeing the day to day processing of fulfillment process – ensuring process always meets or exceeds customer expectations, and developing new support processes/technology etc.
• Leading IT development to enable the organization (including on-line logistics support, data management) to support the current needs of the business.
• Design of efficient business processes, development of circumspect policies and procedures to provide valid operational cycle including Inter-Departments integration and third parties interaction
• Investigating innovations in operational – supply chain and production technology / techniques in order to design a roadmap and transition plan/process in order to meet the future needs of the business.
Third Party Suppliers
• Negotiating and managing the contractual arrangements for services with outsourced suppliers and third parties (including Russian Post, lettershop, fulfillment provider, IT developer, freight forwarding companies and other business associates)
• Managing any and all transition process to outsourced arrangements via other companies
• Developing and managing the company procurement strategy and implementing effective arrangements, contracts, internal process etc. with suppliers
• Managing, regularly reviewing, and identifying opportunities to enhance relationships and performance outcomes with outsourced suppliers
Требования к кандидату
Ideal candidate should have:
Qualifications & Experience
• Higher education (technical background is preferable)
• Age - 32 +
• Good command of English (Intermediate and higher)
• In depth understanding of project management principles and technology, understanding of western business culture
• Proven successful project management experience in fields of IT and logistic (postal logistic/mail order experience is a plus)
• Proven people management experience 2 years+
• Strong presentation skills, experience of presentation on Top management level
• Mature personality, self-starter, high drive and stamina, analytical mind, strong leadership and teamwork skills
Дополнительно
- Opportunities of professional development and building professional team
- Competitive bonus scheme
- Additional medical insurance;
- Corporate mobile compensation;
Специализации
- Операционная деятельность
- Общий менеджмент
Навыки
- Operations
- Supply chain
- People management
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ВОЗМОЖНОСТИ
29 марта 2024
31 марта 2024
31 марта 2024